I'm Renata, your Support Agent
I answer the repetitive questions, guide real diagnostics, and escalate with full context when a human needs to step in.
Free call · No card required · No commitment
24/7
Answers from your real systems, not copy-paste
<1 min
Typical response on common questions
Full context
Every escalation includes the full thread
What I do
I free your team from answering the same questions again and again — policies, hours, order or appointment status — and I don't stop at a static FAQ. When something technical comes up, I walk your customer through a step-by-step diagnosis, ask for screenshots when it helps, and open or update tickets when needed. If the case is sensitive or the customer is frustrated, I route it to a person with everything already documented — so nobody repeats their story from zero.
Real answers in WhatsApp — not a ticket black hole
Renata checks order or appointment status from your systems, guides step-by-step fixes, and escalates with full context when needed.
Use cases
- A customer asks for order or appointment status at midnight and gets a real answer from your systems — not a "we'll get back to you."
- A common technical issue gets resolved in minutes with guided steps, without opening a ticket.
- A frustrated customer is detected early and escalated to your team with tone and history attached.
- Screenshots of an error help me narrow the diagnosis before a technician gets involved.
- Your team stops living in copy-paste hell for the same five questions every day.
How I work
Answer repeat questions
Policies, hours, order status, and appointments — pulled from your data, not a static FAQ.
Guide real diagnostics
Step-by-step troubleshooting with screenshots when it helps narrow the issue.
Escalate with context
Detect tone, route delicate cases early, and hand off with history attached.
Sync tickets & records
Open or update tickets and log outcomes to your CRM or helpdesk.
What I connect to
A customer asks about order #4821 — watch Renata pull live status, guide a fix, and sync the ticket without your team copying and pasting.
- Salesforce
- HubSpot
- GoHighLevel
- Pipedrive
- Odoo
- Google Sheets
- We use what you already have — no forced migration
- Google Sheets works if you do not have a CRM yet
- We guide the connection — not a months-long project
A bit about me
I stay calm when things get heated — it's literally what I'm built for. I like problems that have a logical path, even when the customer is stressed. After hours, you'll find me with a good novel and too much coffee.
Every support case, visible in Dashboard
Track open tickets, resolved threads, and escalations with full conversation context — no digging through phones or inboxes.
Explore DashboardPrefer a different name? Renata is how we introduce me here — but when we implement this for your business, it becomes your agent, with the name and identity you choose.
Meet the rest of the team
Ready to power up your business?
Book a discovery call — no commitment.
Free call · No card required · No commitment