AI assistants for eCommerce

Your assistant.Your store, powered up

AI and automation connected to your real store data—faster answers, recovered carts, and less manual support work.

24/7

Connected support

Shopify

& WooCommerce

WhatsApp

Post-purchase

Customer friction costs you sales and time

Before and after checkout, the same questions drain your team.

Before purchase

  • Product questions slow checkout
  • Abandoned carts with no follow-up
  • Store data disconnected from the experience

After purchase

  • Order status and shipping all day long
  • Manual refunds and returns
  • Support growing faster than your team

How ClickIn 360 works

Automation for predictable work. AI for conversation. Your team approves what matters.

  1. 1

    Right channel

    Web, WhatsApp, Instagram, or Messenger for each moment.

  2. 2

    Understands intent

    Detects product, order, shipping, or return requests.

  3. 3

    Real data

    Pulls from your catalog, orders, policies, and FAQs.

  4. 4

    Respond or act

    Automates repeat work; AI handles flexible chat.

  5. 5

    Escalate with context

    Sensitive cases reach your team with full history.

Current offers

Ready-made packages to automate your business, sell more, and improve customer experience.

Offer #1

ECOMMERCE + CRM + WHATSAPP

Everything you need to automate your business, sell more, and deliver a better customer experience.

Includes

  • Full system implementation
  • Integrated CRM
  • WhatsApp automation
  • Lead capture and follow-up
  • Social and form integrations
  • Funnel and automation setup
  • Basic training
Most complete

Offer #2

ECOMMERCE + CRM + WHATSAPP + AI

Everything you need to automate your business, sell more, and deliver a better customer experience.

Includes

  • Full system implementation
  • Integrated CRM
  • WhatsApp automation
  • AI for support and follow-up
  • Lead capture and follow-up
  • Social and form integrations
  • Funnel and automation setup
  • FREE hosting for 1 year
  • FREE domain for 1 year
  • Basic training

Business benefits

Both packages are built to deliver the same operational outcomes.

  • ·24/7 automated responses
  • ·Organized contacts and prospects
  • ·Structured client follow-up
  • ·Less manual work, more efficiency
  • ·Recovered sales opportunities
  • ·Better customer experience

Ideal for

EcommerceService businessesOnline storesGrowing companies

Optional add-on

AI voice

For stores with a support phone line and frequent call volume. Routes, handles common requests, and captures context—no autonomous refund approvals.

  • Order and shipping by phone
  • Routing and callbacks
  • Fewer missed calls
Book a discovery call

Platforms & channels

Shopify and WooCommerce first. Other platforms with reliable API access.

eCommerce

  • Shopify
  • WooCommerce
  • Tiendanube
  • Others with API

Channels

  • WhatsApp
  • Web chat
  • Instagram DM
  • Messenger
  • Phone (voice)

About ClickIn 360

We build systems—not hype chatbots.

We're a startup focused on B2C stores in Mexico, LATAM, and the US that want real friction reduction—with connected data and workflows your team controls.

We don't promise magic or replacing your people: we automate repeat work and keep approvals, exceptions, and financial decisions human.

Every project starts with a discovery call to align scope, integrations, and channels.

Connected data

Answers grounded in your catalog, orders, and policies.

Right channel

On-site before checkout; WhatsApp after.

Human judgment

Refunds and exceptions with clear rules.

Frequently asked questions

Clear answers about how we work.

About the system

WhatsApp

Specific automation

Team & business

Prefer to talk first?

Our AI agent qualifies your store in minutes. If chat isn't available, use the booking form.

Andrea

ClickIn 360

Ready to reduce friction in your store?

Book a discovery call—no commitment.