Skip to main content
HomeHow it works

How ClickIn 360 works

Automation for predictable work. AI for conversation. Your team approves what matters.

  1. Right channel

    WhatsApp first; also webchat, Instagram, Messenger, and Voice AI when the phone is a key channel.

  2. Understands intent

    Detects lead, appointment, order, product, support, or a repetitive question.

  3. Real data

    Pulls from your catalog, orders, calendar, policies, and FAQs.

  4. Respond or act

    Automates repeat work; AI converses and qualifies when needed.

  5. Escalate with context

    Sensitive cases reach your team with the full history.