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How ClickIn 360 works
Automation for predictable work. AI for conversation. Your team approves what matters.
- 1
Right channel
Web, WhatsApp, Instagram, or Messenger for each moment.
- 2
Understands intent
Detects product, order, shipping, or return requests.
- 3
Real data
Pulls from your catalog, orders, policies, and FAQs.
- 4
Respond or act
Automates repeat work; AI handles flexible chat.
- 5
Escalate with context
Sensitive cases reach your team with full history.